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Cancelled free trial within the 14 days but still see a pending charge to my credit card of $44CAD.

New Here ,
Apr 13, 2025 Apr 13, 2025

Cancelled free trial within the 14 days but still see a pending charge to my credit card of $44CAD.

How do I request a refund? The chat was useless. 

Thanks.

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Community Expert ,
Apr 13, 2025 Apr 13, 2025

What do you see for your account at https://account.adobe.com/

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Adobe Employee ,
Apr 14, 2025 Apr 14, 2025
LATEST

Hi @tara_3276,

Thanks for writing in. I checked and found that you cancelled the subscription within 14 days hence you are eligible for refund. Please reach out to our support team and they'll help you with the process. You can start a private chat session here: https://adobe.ly/3RMaumT

Let me know if you have any questions.


^Shivangi

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