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March 16, 2020
Answered

Cancelled the plan, yet payment got deducted

  • March 16, 2020
  • 1 reply
  • 910 views

Hi, I had cancelled my subscription on 19-Feb after making the cancellation fees. However today my card has been charged the monthly fees inspite of the cancellation fees paid. Can you pls look into this. 

 

Adobe id - [PII removed by moderator]

 

This topic has been closed for replies.
Correct answer AxelMatt

This is a public forum, not the link to Adobe support.  

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

1 reply

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
March 16, 2020

This is a public forum, not the link to Adobe support.  

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

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