after several failed billing attempts from adobe ive been trying to cancel my plan , excpet the problem is that I have to update my payment information and when I do this the only way to save the information which then would let me cancel the plan is a button that says "save and pay" which obviously I dont want to do. Is there any way that I can cancel the plan so adobe stops trying to bill me without me having to pay another months plan ?
contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):
chat: if you have or want to purchase a subscription, use a browser that allows popups and cookies and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human.
twitter/x: tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
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