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Lena Ann Mari23701426qh6c
Participating Frequently
October 25, 2022
Question

Cancelling annual subscription

  • October 25, 2022
  • 1 reply
  • 890 views

Hi, anybody knows the "right time" to cancel an annual subscription without fees? My subscription goes to 26 March 2023 and then it will be automatically renewed, if I don't cancel it.

 

If I do it now, I will pay a fee which is okey (since I got the product cheaper with one year subscription) but since Adobe will shut down my access immediately I like to use my remaining time until 26 March 2023, as I pay for it anyway.

 

I have read the terms, but can't find understandable instructions. So, should I cancel my subscription one day before the renewal date, a week before or a month before?

Best regards

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    1 reply

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    October 25, 2022

    The following link will help in understanding the calculation. If you have use for the software then cancelling during the last month would be best.

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
    -Manan

    -Manan
      M
      Community Expert
      Manan JoshiCommunity Expert
      Community Expert
      October 25, 2022

      Also when you cancel your plan would work till the end of the month during which you cancel. See the following for more details on how cancellation works for different plans

      https://www.adobe.com/legal/subscription-terms.html

      -Manan

      -Manan
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