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Cancelmento

New Here ,
Oct 11, 2024 Oct 11, 2024

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F iz o inicio da assinatura ontem e paguei ontem e cancelei hoje,queria saber quando receberei meu reembolso se esta falando que antes de 14 dias eu tenho direito.

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correct answers 1 Correct answer

Adobe Employee , Oct 15, 2024 Oct 15, 2024

Hi there,

We appreciate you contacting us. I checked and found that you canceled the subscription within 4 days. Ideally, you should not be charged at all. If there was any transaction made from Adobe's end, I would recommend you to contact our support team through a private chat session here: https://adobe.ly/3Uc5B8l

Let us know if you have any questions. ^Shivangi

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Community Expert ,
Oct 14, 2024 Oct 14, 2024

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check your account, https://account.adobe.com

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Community Expert ,
Oct 15, 2024 Oct 15, 2024

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If you don't receive the refund within that time, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

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Adobe Employee ,
Oct 15, 2024 Oct 15, 2024

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Hi there,

We appreciate you contacting us. I checked and found that you canceled the subscription within 4 days. Ideally, you should not be charged at all. If there was any transaction made from Adobe's end, I would recommend you to contact our support team through a private chat session here: https://adobe.ly/3Uc5B8l

Let us know if you have any questions. ^Shivangi

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