canncel plan and refund my charges

[kulwinder220271896un6]

Hi Adobe,
Subject: Request for Refund—Recently Renewed Adobe Subscription

Dear Adobe Support,

I hope you're well. I’m writing to request a refund for my Adobe subscription, which was renewed recently.

I purchased the plan on 05-8-2024/05-08-2025, but have changed my mind, as my college has ended and I will no longer need the software. I was unaware that the subscription would renew automatically.

Since I no longer require the services, I kindly ask if it’s possible to process a refund for the recent charge. I would appreciate your understanding.

My Adobe account email is: PRIVATE INFORMATION REMOVED FROM THIS PUBLIC FORUM
Plan type: Adobe Creative Cloud All Apps—Annual Plan, prepaid or monthly
Payment date: 09-05-2025

I appreciate your help, and I look forward to your response.
PRIVATE INFORMATION REMOVED FROM THIS PUBLIC FORUM Email ID 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[kglad · Accepted solution]

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

[Jeffrey_A_Wright · Accepted solution]

Thanks for posting your question about how to manage your subscription to this public discussion forum, Kulwinder. Please see https://adobe.ly/3YzfkrB for steps you can take to self-cancel your active subscription. ^JW