Skip to main content
Participant
November 19, 2022
Question

Cannot open Lightroom Classic

  • November 19, 2022
  • 1 reply
  • 392 views

Greetings.

 

I have been a monthyly subscriber to the photography plan (PS and LR) for yearts, but when I activate LR Cl I receive the attached message.  I have two Adobe accounts and this happens on both of them with Lightroom Classic.  Oddly, I AM able to login to PS successfully.  

 

 

 

[Moved to Accounts-Mod]

This topic has been closed for replies.

1 reply

Known Participant
November 19, 2022

Strange,now it happens with PS as well, but this is the new messag that appears.

 

Known Participant
November 19, 2022

Have logged in, logged out (both accounts), rebooted, etc.  Same results.  When logging in to my account, it shows what products I have and asks me to access them.  When I click that, I'm invited to Install.  When I click that, I'm invited to buy.  See attachments.   I so yearn for the Desktop version.

 

Thanks for any help.

kglad
Community Expert
Community Expert
November 19, 2022

Will do certificate manger and language thing later.  Thanks.  Will let you know.


follow the steps, in order.  and yes, please update.