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S
svenh76674306
Participant
January 25, 2020
Answered

CC app dont work.( ElCapitan on macpro)

  • January 25, 2020
  • 1 reply
  • 574 views

Hi! my hd crashed, creative cloud was running there. OS was Yosemite on an macpro1. It runs without any problems. New HD, new os and the same Computer. Nothing work now.
The cc app dont start, the ps and lr programs on the website are not downloadable, because my os
is too old. With Yosemite it was no probs.
So, what can i do? Sorry for the crappy english...

This topic has been closed for replies.
Correct answer Test Screen Name

Ged, thank you again!
I can download it and going for a test. One moment,please!


Be sure you KEEP the installer safe - not just on your computer. You may not be able to get it again.

1 reply

A
Anonymous
January 25, 2020

Hi

You need macOS version 10.13 High Sierra or higher to run the latest versions of Photoshop and Lightroom

https://helpx.adobe.com/ie/photoshop/system-requirements.html

https://helpx.adobe.com/ie/lightroom-cc/system-requirements.html

Older versions are no longer available from the Creative Cloud

S
svenh76674306Author
Participant
January 25, 2020

Thank you Ged, but my old os was way older, and cc runs. i dont need the latest
versions, i only need ps and lr, like i had a week ago. Maybe the oldest, it must
only work.

S
svenh76674306Author
Participant
January 26, 2020

Be sure you KEEP the installer safe - not just on your computer. You may not be able to get it again.


Hello, just want to say "thank you"
Everything is running now. The Links from Ged work for me.
I thought, i had to say goodbye to Adobe, after 22 years. But now
i can stay a little longer!
The only thing, that doesn´t work, is the cc-desktop app. But,

i dont need it.
Best regards from Germany,
Sven

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