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Participant
September 14, 2024
Question

Cencel the billing

  • September 14, 2024
  • 2 replies
  • 187 views

Can I cancel the billing? I no longer use the service. The bill hasn't been settled yet. 

 

[Edited by moderator: please refrain from sharing your details here, as this is a public forum accessible to all.]

 

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
September 16, 2024

type "agent" in the chat field to bypass the bot.

Community Manager
September 16, 2024

Hi there,

 

I have reviewed and found that you have an Illustrator individual subscription registered on the Adobe ID you used to post this query.

Please contact the support team if you want to remove a license from your individual subscription contract or if you have a billing-related query. Click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

 

Thank you.

Regards,

A.N