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Cencel the billing

New Here ,
Sep 14, 2024 Sep 14, 2024

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Can I cancel the billing? I no longer use the service. The bill hasn't been settled yet. 

 

[Edited by moderator: please refrain from sharing your details here, as this is a public forum accessible to all.]

 

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Adobe Employee ,
Sep 16, 2024 Sep 16, 2024

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Hi there,

 

I have reviewed and found that you have an Illustrator individual subscription registered on the Adobe ID you used to post this query.

Please contact the support team if you want to remove a license from your individual subscription contract or if you have a billing-related query. Click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

 

Thank you.

Regards,

A.N

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Community Expert ,
Sep 16, 2024 Sep 16, 2024

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type "agent" in the chat field to bypass the bot.

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