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Participant
January 23, 2018
Answered

Change method Payment

  • January 23, 2018
  • 2 replies
  • 3431 views

I need to change the Card for the payment but when I change the number of card in "paypal" (change method payment) the change is not saved. How can I change it for sure?

This topic has been closed for replies.
Correct answer kglad

if you're making a paypal change, you need to log into paypal.

if you're trying to change something on adobe, https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

2 replies

Participant
February 18, 2022

i have only paypal account so please change my payment method

 

John T Smith
Community Expert
Community Expert
February 18, 2022

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 23, 2018

if you're making a paypal change, you need to log into paypal.

if you're trying to change something on adobe, https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

Participant
February 10, 2019

Does Adobe accept Paypal Credit?  If so where do you change payment method from paypal debit card to paypal credit?

kglad
Community Expert
Community Expert
February 10, 2019