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Change the details on the invoice issued

New Here ,
Dec 02, 2019 Dec 02, 2019

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Hello, is it possible to change the details on the invoice issued? There is a wrong zip code and name.

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correct answers 1 Correct answer

Community Expert , Dec 02, 2019 Dec 02, 2019

Go to https://account.adobe.com/ to view your information

 

If that doesn't work, contact support

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

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Community Expert ,
Dec 02, 2019 Dec 02, 2019

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Go to https://account.adobe.com/ to view your information

 

If that doesn't work, contact support

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

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LEGEND ,
Dec 02, 2019 Dec 02, 2019

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How can there be the Wrong Name on Your Adobe Account? Let alone the wrong ZIP Code.

 

All of that is tied to your payment method.

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New Here ,
Feb 11, 2024 Feb 11, 2024

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Dear Sir/Madam,
my name is Ozer Ozipek. I have bought Adope pro today. Could you please change my invoice name and address from my name to the following address.
<Address removed by mod>

 

Thank you and regards.

Ozer Ozipek

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Community Expert ,
Feb 11, 2024 Feb 11, 2024

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This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Feb 11, 2024 Feb 11, 2024

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