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change to special promotion plan

New Here ,
Feb 21, 2021 Feb 21, 2021

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Hello, I am currently using student plans for 23,100 won.

Is it possible to change the price to 18,000 won which is special promotion cost?

Would you let me know how?

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Account management

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Adobe Community Professional ,
Feb 22, 2021 Feb 22, 2021

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Hello @서연5CA4,
Please contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Community Professional ,
Feb 22, 2021 Feb 22, 2021

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Promotion prices ar usually for new users, not existing users.

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