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Participant
May 29, 2023
Question

Changing billing address to corporate name?

  • May 29, 2023
  • 4 replies
  • 1663 views

In order to have the Adobe Creative Cloud, my company needs to have the billing address send with the corporate information. This, in order to make the payment legal. Since I was paying the bill with my name and corporative email, but using my personal card and information, it is difficult to make this change in the payment information. I need help with this issue since I've been working without the adobe tools for a while and I really need it 😞

Thanks,

Lu.

This topic has been closed for replies.

4 replies

kglad
Community Expert
Community Expert
May 30, 2023

@Luis301456692hlj 

 

you have an individual (not teams or enterprise) subscription?

Participant
June 6, 2023

I had a subscription with my corporate mail. But now I need for the bill to be placed with the companie's name.

Legend
June 6, 2023

So, you don't have a team or enterprise account. It may not be possible to add a company name to a personal plan, but see what support says. 

John T Smith
Community Expert
Community Expert
May 30, 2023

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
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You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
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This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
or
Twitter tweet @AdobeCare
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Legend
May 30, 2023

Hi @Luis301456692hlj ,

 

Since this is an issue related to Accounts, Payments & Plans, will be moving this post to the appropriate community.

 

 

kglad
Community Expert
Community Expert
May 30, 2023

<moved from cc desktop >