Changing my email - to receive invoice pdf

Forum|Forum|3 years ago
February 15, 2023
1 reply
2092 views

Hello,

How can I change the email to which I receive invoices for the plans I subscribe to?

In my adobe account I just have the main email that I want to receive the invoices in pdf, and I don't know why it keeps sending to my other email. How and where can I change that?

Thank you,

Carolina

This topic has been closed for replies.

Correct answer kglad

And every time I choose the option contact us, it redirects to this page:

@CarolinaDelgadoFotografia

you need to use a compliant (allow popups and cookies) browser. if you have trouble, use a different browser. mobile browsers almost always work.

type "agent" into the chat field to bypass the bot and contact a human.

kglad

Community Expert

for individual subscribers, https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

CarolinaDelgadoFotografiaAuthor

Participating Frequently

Thank you, I know that I can download and send in that link, but this is not what I asked.

I already receive automatically to my email when the invoice arrives. But I want to change to receive automatically to my main email.

CarolinaDelgadoFotografiaAuthor

Participating Frequently

that you can't do on adobe's end. you can probably do that via your email client.

Ok, so where can I change the email? There's no other place to change it, rather that in my adobe profile.

I receive the invoice via adobe.

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