Chat archives on Creative Cloud console via your chat system to get help

Forum|Forum|1 year ago
April 15, 2024
3 replies
589 views

Dear Adobe,

Could you provide us the information of our chat/support iquiry to your chat system by the Creative Cloud console?

I'd like to refer previous chat in 2020, 2021, 2022. However, I cannot find the information in my inbox of Gmail. It's already gone from the inbox.

Best regards,

Others

This topic has been closed for replies.

Correct answer SuJoshi

@infinitive5C86 The admin can access the old Enterprise support cases from the admin console under the Support tab.

S

SuJoshi

Correct answer

Community Manager

@infinitive5C86 The admin can access the old Enterprise support cases from the admin console under the Support tab.

I

infinitive5C86Author

Inspiring

Hello SuJoshi,

Thank you very much for the information.

best regards,

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.