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Here are what I've tried:
1. Log in again.
2. Refreshing the page.
3. Contact online assistance but no real person is there to help.
Please help me. Thanks!
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You must cancel your current plan before you can get another one. Read your terms of service agreement first.
https://www.adobe.com/legal/subscription-terms.html
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it's been nearly 3 years now since this was poasted and its still an issue. how about fixing the problem?! I replace computers for people often and that means having to reinstall their programs on the new computer... I'm seriously tired of running in to this every time one of them has adobe!
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use a different browser.
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We're sorry for the trouble. Have you tried using a different browser? Are you using macOS?
Let us know.
Thanks,
Shivangi
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tengo un problema similar mi tajerta fue robada en el banco no me deja hacer nada quiero remplazar por otra me pueden ayudar remplaza ya que me genera gastos tengo que factura no me ayuda guias que tienen
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change your payment details. https://helpx.adobe.com/manage-account/using/update-billing-information.html