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New Here ,
Jun 22, 2025 Jun 22, 2025

Por que estão me cobrando duas assinaturas se tenho só uma conta?

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Community Expert ,
Jun 22, 2025 Jun 22, 2025

@Ana Paula Cunha are you using two different Adobe accounts? I have two, so, yes, it's possible. Cancel one of those plans then, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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Community Expert ,
Jul 11, 2025 Jul 11, 2025

for others, check your account, https://account.adobe.com

what's it show?

 

stock, app subscriptions?

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Adobe Employee ,
Jul 11, 2025 Jul 11, 2025
LATEST

Hi Ana,

As per your account details, you have an individual plan for Adobe Acrobat Pro and AI Assistant for Acrobat. This is the reason you are getting billed for two plans.

Having said that, you also have an active team's subscription for Acrobat Pro.

Let us know if you have any additional questions.


^Shivangi

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