Cobro no autorizado en mi tarjeta de credito

Forum|Forum|1 year ago
February 3, 2025
2 replies
412 views

Hola, recibí un cobro a mi tarjeta de crédito, por un valor grande, no viene desde mi cuenta de Adobe dónde no aparece dicho cobro. Que debo hacer?

Peru Bob

Community Expert

Report fraud to your credit card company if you are sure it is not a proper charge.

See here:

https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000317605575

Jeffrey_A_Wright

Community Manager

Lorena, I am sorry for any confusion; I can confirm that you have an active membership, and we have been trying to bill you. Please see https://adobe.ly/40LWyxk for more information on how to correct your account. ^JW

L

lorena_5170Author

Participant

Hello, I do have a an active memership, you cannot bill me, because my card was blocked after I talked to the bank about the issue. And they told me ask the company that billed me. Please help.