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Cobros indebidos

New Here ,
Apr 07, 2024 Apr 07, 2024

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Necesito con urgencia que alguien me ayude a poder comunicarme con alguna persona de Adove que me pueda solucionar un problema de un cobro descarado que me estan haciendo, ya llevo un mes luchando por cancelar mi plan y me mandan correos diciendo que me lo cancelaron y siguen robandome el dinero, es tanto que ya no tengo dinero en la tarjeta para que no me lo roben, ocupo ayuda con soluciones, no que me manden a hablar con la IA tan inutil que tienen.

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Community Expert ,
Apr 07, 2024 Apr 07, 2024

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Please contact Customer Care. https://helpx.adobe.com/contact.html

 

If those are the people you already had issues with, please tell us. In the forum we have no access to customer data.

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New Here ,
Apr 07, 2024 Apr 07, 2024

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Eso no sirve para nada, quedo igual llevo ya mucho tiempo metiendome a eso y nada!!! Pareciera que no tubieran plata para pagar personal con todo el dinero que roban!!! 

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Community Expert ,
Apr 07, 2024 Apr 07, 2024

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As I said: in the forums we have no access to accounts. 95% of people here aren't even staff. 

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