Community Login - Screen Name with Apostrophe Not Allowed

Explorer ,
Jan 14, 2022 Jan 14, 2022

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I was having this weird behavior for the longest time where I would attempt to login and get booted to the home page with subsequent attempts to navigate the site sending me back to the home page. Adobe Support got me rocking again by having me change my "Adobe screen name". After playing with different names, I have deduced that the site doesn't like it when I use a name with an apostraphe in it. Is there a place where I can request support for the character? Perhaps at least get a warning that special characters are iffy when applying a new name.

 

[Topic edited by moderator for clarity.]

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correct answers 1 Correct answer

Adobe Community Professional , Jan 15, 2022 Jan 15, 2022
quoteIs there a place where I can request support for the character?

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It won't do any good.  I say this from experience.  My name is Irish but I cannot use an apostrophe either. 

 

There is no website log-in or credit card on the planet that accepts apostrophes.  It's a security issue.  Usually only malicious hackers and robots use special characters.  So it's by design that your log-in was terminated and you were kicked out.   Sorry but there's no way to change that. 

 

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Adobe Community Professional ,
Jan 15, 2022 Jan 15, 2022

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. Is there a place where I can request support for the character?


By @Tonys_Denial.exe

 

Why is it so important to be able to use an apostrophe?

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Adobe Community Professional ,
Jan 15, 2022 Jan 15, 2022

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Why is it so important to be able to use an apostrophe?

By @Peru Bob

==========

It gets dicey when your legal name contains special characters but the computers won't accept them.  Renewing my driver's license/ID card online was mishigas!  I had to go in-person and get a human to force my name into their system.  🙄

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
Feb 10, 2022 Feb 10, 2022

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Mostly for branding purposes. I like the idea that people can copy and paste from one site to another.

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Adobe Community Professional ,
Jan 15, 2022 Jan 15, 2022

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quoteIs there a place where I can request support for the character?

===========

It won't do any good.  I say this from experience.  My name is Irish but I cannot use an apostrophe either. 

 

There is no website log-in or credit card on the planet that accepts apostrophes.  It's a security issue.  Usually only malicious hackers and robots use special characters.  So it's by design that your log-in was terminated and you were kicked out.   Sorry but there's no way to change that. 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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