Compalint

Question

Hello

I wish to make a formal compalint and dispute a transaction. I've spent hours going in circles and still haven't found your compalints policy. Can you please respond to me with a complaints policy attached?

Thank you

Peru Bob · Answer

This is a user to user forum. We are not Adobe employees here.

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

Ask for a supervisor or ask to be escalated if necessary.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

If you can't get resolution:

Office locations

Corporate headquarters:

Adobe
345 Park Avenue
San Jose, CA 95110-2704

Tel: 408-536-6000
Fax: 408-537-6000

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