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J
John284816908gg0
Participating Frequently
February 19, 2023
Question

Company name on invoice not showing

  • February 19, 2023
  • 2 replies
  • 3463 views

Hi everyone, 

 

Just like to say thanks in advance for any help on the following issue which is currently giving me a lot of grief.... 

I am using an individual license for business purposes for Acrobat, Photoshop and InDesign. Up until 6 months or so ago my company name was stated on all of my invoices however, when logging in today to download more recent invoices, my company name has now disappeared completely from my invoices. 

I have re-added my company name on my account settings but the issue still lingers... 

I really need my company name to appear on my invoices because this will present a number of problems concerning my accounts.

 

Can someone please help!?

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 19, 2023

    <moved from cc desktop>

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 19, 2023

    for individual subscriptions, https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

    J
    John284816908gg0Author
    Participating Frequently
    February 19, 2023

    Thanks for your response however, my question remains unanswered..... I already know how to view my invoices.

    My invoices do not include my company name on them anyumore (they did in the past but for some reason, they don't anymore.....) HOW exactly do I add my company name to my invoices?  I need my invoices to include my company name for tax reasons as my business bank account has been used to pay for my monthly subscriptions.


      J
      John284816908gg0Author
      Participating Frequently
      February 19, 2023

      Furthermore, I cannot even get access to the admin console to manage my invoices.... The following message appears when I try to gain access:

      We're Sorry

      You don't seem to have access to the Adobe Admin Console. If you think you should, please contact your system administrator.

      What the hell is going on Adobe? Why does something so simple need to be so complicated?????

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