Skip to main content
This topic has been closed for replies.
Correct answer Nancy OShea

@Juan Ignacio24144088lzg3,

What did you buy?  Log-in to your account below.

https://account.adobe.com/plans

 

If you need more help, CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
April 21, 2022

@Juan Ignacio24144088lzg3,

What did you buy?  Log-in to your account below.

https://account.adobe.com/plans

 

If you need more help, CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
J
Juan Ignacio24144088lzg3Author
Participant
April 21, 2022

No me quedo claro la explicacion 

 

Si podrias repetirmelo gracias

 

J
Juan Ignacio24144088lzg3Author
Participant
April 29, 2022

Finalmente pude descargar los programas, el tema ahora es que en su minuto como hace una semana o dos hice la compra de todos las aplicaciones de adobe que me salieron CLP 16.184 pesos, y ahora me esta pidiendo que tengo que renovar ya que se acabo el tiempo de prueba. Pero yo no pague 16.184 pesos por una semana de prueba, el descuento se me hizo a la cuenta y tengo el comprobante, por lo que deberia poder tener todos los programas de una buena manera

 

Quedo atento 

Muchas gracias

 

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
April 21, 2022

When you have a subscription
-sign in to your account with your ID and password
-Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices