Contact help center

Question

Hello!I have some problems with payments and I want to talk directly with someone by chat or email, how can I reach someone for payments issues?

Test Screen Name · Accepted Answer

Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @17309390, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

Nancy OShea · Answer

[Moderator moved from Using the Community (forums) to Account, Payment & Plan.] 1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below. https://account.adobe.com/plans2. Scroll down to Contact Adobe or Adobe Help Center on the same page. 3. Online chat is available in English 24/7. See screenshot.4. In the chat box, type AGENT followed by enter key and wait for a human.5. Alternately, phone customer service M-F during normal business hours.https://helpx.adobe.com/contact/phone.html ===============How do I Cancel my Subscription?https://helpx.adobe.com/manage-account/using/cancel-subscription.html ===============Subscription & Cancellation Terms:https://www.adobe.com/legal/subscription-terms.html

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