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Participant
April 1, 2023
Question

creating a new account, access to old accounts work?

  • April 1, 2023
  • 2 replies
  • 232 views

I am coming to the end of a year long voucher subscription to adobe creative cloud. I wish to have it two more months whilst I am still at University however on my account it only allows me to pay the full amount of £54. A student account is £16 a month so I presume I have to create a new account online with my student email. Will this mean that all of the work on photoshop etc is on my old account and I cannot get access to it? 

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2 replies

Peru Bob
Community Expert
Community Expert
April 1, 2023

I think student accounts are only available for an annual commitment.  Even if paid monthly, I think there will be a cancellation fee if you cancel after a couple of months.

It might be less expensive to just open a regular month to month (not annual, paid monthly) account if you only want to use it for two months.

kglad
Community Expert
Community Expert
April 1, 2023

yes, that's what it means.  ie, you should download your wanted cloud assets your local computer before ending that subscription, https://helpx.adobe.com/enterprise/kb/transfer-assets.html