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Creative Cloud nagging for credit card number when apps are paid for

New Here ,
Mar 30, 2023 Mar 30, 2023

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Creative Cloud comes up saying payment details are missing when the app has been paid for by voucher.

 

This has happened for ~3 months now and is a major reason I quit Creative Cloud and don't allow it to run in the background. I should not be obligated to store financial information in Creative Cloud especially when the transaction is completed by other means.

 

Great strategy for annoying users. Making Creative Cloud essential, not so much.

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Community Expert ,
Mar 30, 2023 Mar 30, 2023

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for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

 

 

for others, use https://www.adobe.com/products/wishform.html

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from cc desktop >

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