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August 9, 2021
Question

Creative cloud plans and expired credit card.

  • August 9, 2021
  • 3 replies
  • 1410 views

Hi,

Will my creative cloud plan be frozen if I don't update my expired credit card? 
What will happen if I don't update my card?

 

Thank you very much! 

This topic has been closed for replies.

3 replies

Nancy OShea
Community Expert
Community Expert
August 9, 2021

No payment = no services.

 

Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Community Expert
August 9, 2021

...and you may find that Adobe might send your debt to a collection agency in the future and it might affect your credit rating.

kglad
Community Expert
Community Expert
August 9, 2021

if your payment fails to be processed, your subscription will end.  if you have an annual subscription paid monthly, and that is ending early there's a penalty (= 1/2 the cost of the remaining months).

 

and you lose the use of the adobe subscription programs.