Credentials

[Cynthia Pao]

I have a question about Adobe credentials in general.

When I change my password, I have to remove all of my Windows credentials. Today, I removed something like 70, most of them Adobe credentials.

Is there a better way than deleting them one at a time?

Thanks much!

Cindy

[kglad]

when you change your password to what?  your adobe id password?

[Cynthia Pao]

When I change my work network password. We've been told to remove all of the Windows credentials, which includes all of the Adobe credentials.

[kglad]

that's an os issue.  google your os and how to more efficiently do what you want to do.

[Cynthia Pao]

I'm not sure how that is an OS issue. 

[kglad]

you're performing a windows operation.  if you have win 10 that's different than performing it on win 11 and if you had a mac etc.

[Cynthia Pao]

Is there really no solution from Adobe for this? Today, there are at least 25 credentials - from today. If I try to bring this up to my IT department, they will not know how to fix it, and they will ask Adobe. 

This is just ridiculous, the number of credentials.

[kglad]

ask your it person. i assume they're the one(s) that told you to remove those credentials.  i've never seen anyone else need to do that.

[Jeff_Coatsworth]

I moved your post from the FrameMaker forum to over here since it didn't seem to have anything to do with FM itself.

[Cynthia Pao]

Thanks, Jeff! I was not sure where to put it.

[Cynthia Pao]

Our instructions, when changing our password, are to remove all Generic Credentials in the Credential Manager. Here's a screen shot. Of course, right now there's no Adobe credentials listed: