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Participant
February 8, 2020
Question

Credit card info stolen how do I stop these charges

  • February 8, 2020
  • 2 replies
  • 282 views

somehow my credit card info has been stolen and is being used to charge things to of Dobby flash builder. I have no idea how any of this works I need to stop these charges and I don't want to have to cancel my card. Is there anyone I can talk to or who do I contact or can someone contact me to get to the bottom of this thank you so much

 

 

 

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2 replies

Just Shoot Me
Legend
February 8, 2020

AS SOON AS POSSIBLE you need to contact your credit card company/bank and file a billing dispute, fraudulent charges. I would CALL them.

Your card won't be canceled, you will get a new card with a NEW number. Adn you need tom Specifically tell them to Stop All future charges to that old number, Deactivate the old number completely.

 

Yes that mean you will  need to go to any and all places you have that card registered with that does Auot payment. So yes it can be a little work for you. OR just let those fraudulent charges build up.

Legend
February 8, 2020

If your card details were stolen you ABSOLUTELY MUST cancel your card. Once thieves have the number this will happen again, and you may not be able to get the money back if you didn’t report it. Do it today. Adobe won’t be able to cancel a subscription, or give you info, if it’s in someone else’s name. Contact the card issuer.