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Credit card

New Here ,
Oct 02, 2022 Oct 02, 2022

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I have been asked to update my credit card. However, you have my current CC

 

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Community Expert ,
Oct 02, 2022 Oct 02, 2022

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There might be an issue regarding chargin your card on file with Adobe. If they say to update you need to update it there is no other way to it, as they are the one's trying to charge your card and if they can't do so for some reason what is the alternative left.

For more details you could contact support, follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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