0
credit or exchange
New Here
,
/t5/account-payment-plan-discussions/credit-or-exchange/td-p/12909115
Apr 27, 2022
Apr 27, 2022
Copy link to clipboard
Copied
is there a way to get credit for buying the wrong thing?
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more
2
Replies
2
Community Expert
,
/t5/account-payment-plan-discussions/credit-or-exchange/m-p/12909145#M25036
Apr 27, 2022
Apr 27, 2022
Copy link to clipboard
Copied
Depends on what you bought (product) or signed up for (plan) and when.
See https://prodesigntools.com/exchange-return-refund-adobe-software-product-order.html
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more
Community Expert
,
LATEST
/t5/account-payment-plan-discussions/credit-or-exchange/m-p/12909226#M25040
Apr 27, 2022
Apr 27, 2022
Copy link to clipboard
Copied
Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more