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P
PAR
Participant
October 4, 2020
Answered

déjà un compte

  • October 4, 2020
  • 3 replies
  • 421 views

Je vien de créé un compte et lorsque j'ai voulu mettre mon pseudo, un message d'erreure est appauru disant qu'il était déjà pris. Je voudrais donc savoir comment massurer que je n'avait pas déjà un compte.

    This topic has been closed for replies.
    Correct answer John T Smith

    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 4, 2020

    I'm using a robot translator.  If I understand the translation correctly, the screen name you selected is already taken by somebody else. Please choose a different screen name.

     

    Nancy O'Shea— Product User & Community Expert
    P
    PARAuthor
    Participant
    October 6, 2020

    Yes that what happed. (my english is not very good but I think that is better than us a robot translator.

    What I want to know is whether I will have already made an Adobe account or not.

    Finally, I use the ReversoContext website to translate my response.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 6, 2020

    With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below with your Adobe ID and Password. 
    https://account.adobe.com/plans

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 4, 2020

    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    Just Shoot Me
    Just Shoot Me
    Legend
    October 4, 2020

    I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.


    I hope this helps. Best of luck to you.

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