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Das Land oder die Region zu diesem Code entspricht nicht Ihrer Adobe ID.

New Here ,
Jun 27, 2024 Jun 27, 2024

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Hallo, ich wollte grade mein Adobe Code einlösen und dann kam dieser Fehler hier: 

 

Das Land oder die Region zu diesem Code entspricht nicht Ihrer Adobe ID.
Sie können sich mit einer anderen Adobe ID anmelden oder sich an den Support wenden, wenn Sie Unterstützung benötigen. 
 
Wie kann ich diesen beheben? 
 
Liebe Grüße!

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Community Expert ,
Jun 27, 2024 Jun 27, 2024

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there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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