deleting adobe account

[Guest]

I wanted to use Adobe app for one month only to do my homework. When I canceled my plan after one month, it tried to withdraw a very high amount of money and is still trying to. I am a student and I cannot pay this money. I want my account to be deleted and no money to be withdrawn from my bank account. Can you please do what is necessary? Or what should I do?

[kglad]

if you had an annual plan that you canceled after one month, there's a penalty.  https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and you can't delete your account until your bill is paid: https://www.adobe.com/privacy.html

[Guest]

I cancelled my annual plan, but can I undo the cancellation and continue with my annual plan?

[kglad]

no, but you can restart your plan.  and adobe support may undo the cancellation fee if you contact support to do this.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[John T Smith]

For anyone else reading this
Please read everything so you know what you are doing before you buy a subscription
If you buy a HIGHER COST Monthly subscription you may cancel at any time without a fee... when you buy an Annual subscription with Monthly payments, and you do not cancel in NO MORE than 14 days from the start of your subscription, you pay 1/2 of the remaining time if you cancel early
When you 'click to agree' to the subscription terms while starting a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription
-LONG discussion here, with link to Nancy O'Shea 'arrows' in subscription information
-And the difference between an actual Monthly subscription and Annual paid Monthly
My Oct 4 2023 reply here discusses the different payment plans
https://community.adobe.com/t5/account-payment-plan-discussions/adobe-scam-1-year-subscription-payme...
AND
https://community.adobe.com/t5/account-payment-plan-discussions/adobe-s-subscription-amp-cancellatio...
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

[Peru Bob]

To add to what kglad said:

All student plans are annual commitments.

[Nancy OShea]

• You ordered the annual subscription. 
• You had 14 days in which to cancel without penalty.
• Since you didn't cancel during the 14-day grace period, there's a 50% early termination fee. 

These are the TERMS you agreed to when you joined:

Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html