Deleting Credit Card Details

Forum|Forum|2 years ago
March 7, 2024
2 replies
6591 views

Is there still no way to completely remove my credit card details form the adobe database??

The only option I had was to edit it, or to add a new one - No option to remove it entirely.

L

Ladybug Loves

Participant

Using live agent chat, they quickly removed our extra credit cards. The agent was very helpful and prompt.

kglad

Community Expert

@Ladybug Loves

excellent. thanks for that.

kglad

Community Expert

there has to be a payment method as long as you have an account.

N

NinjaMeegzAuthor

Participant

I have ended my subscription, yet when I go to renew it, I can see that adobe has saved my credit card details and I cannot remove them. How is this ok?!

kglad

Community Expert

I've been paying monthly after taking a reduced rate for a few months, so I have no idea what you're talking about when you say annual subscription. So the point is, kglad, that Adobe is being invesitgatied by the FTC for it's practices and terms of service that's I also hate and have had to deal with, and you can dance and spin as much as you want but it's sleezy and.... criminal.

Have a fantastic day.

if you really don't know what i'm talking about, yet - good luck.

and, as mentioned, i was posting for others

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