Deneme süresi İptali

[melek_4298]

Last month, I signed up for a 7-day trial. However, when I tried to cancel before the trial period ended, your system did not allow it. Anyway, it's not a big deal, I said I would pay for a month. Now, when I want to cancel, you are asking me to pay ₺3,022.80 for early account closure. Do you find this fair and ethical? I am not using the program, and I will make my payment for one year.

[Ann Bens]

Moved to Account....forum.

[kglad]

why couldn't you cancel?  was there a payment problem or something else preventing you from cancelling?

[Shivangi_Gupta]

Hi @melek_4298,

Thanks for reaching out.

I can see that you have an active annual plan billed monthly for Adobe Premiere Pro. Since this is an annual plan, it comes at a discounted monthly rate. However, there is a condition that if you cancel before the term end, you'll be asked to pay an early termination fees. You can check the details here: https://adobe.ly/4rCGqLp

Let us know if you have any questions.

^Shivangi