Bom dia, utilizei o teste gratuito e nele cancelei a renovação automática porém mesmo assim o plano não foi desativado e agora estão me cobrando o plano anual sem possibilidade de desativar. Quero cancelar minha conta pois não tenho dinheiro para pagar. Não utilizei o adobe para além dos dias do teste gratuito.
See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If you have trouble canceling, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You can also contact Adobe by X (was Twitter):
https://twitter.com/AdobeCare
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