Disappointing and Impersonal Subscription Options/Services

I have used Adobe products in multiple capacities for over 15 years, and appreciate its powerful contributions to my professional and personal projects.

In recent years, with a myriad of rolling subscription brands/platforms overwhelming our budgets, it is appreciated when companies show consideration for the user's plan management experience. Unfortunately, this has not been the case with Adobe.

When selecting a monthly payment subscription over an annual payment, several of Adobe's services left me frustrated and disappointed:

A) If a person selects a monthly plan, they should have the option to cancel WITHOUT paying a remaining year's balance + interest. This option left me paying for a plan all year that I used at maximum 3 times.

B) When the subscription is coming to an end and plan soon to be inactive, the plan SHOULD NOT be automatically renewed without subscriber notice and confirmation- especially when there is language on a subscriber's account informing them their plan will expire.

The lack of personability over the last year has been discouraging and I will rethink subscribing with Adobe in the future.