Disdetta Lightroom

[Mauro_Bernoni3888]

Buongiorno,

ho disdetto Lightroom, ma continuano ad essermi addebitati pagamenti di € 14,86 ogni mese. Potete aiutarmi?

[kglad]

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

[Shivangi_Gupta]

Hi @Mauro_Bernoni3888,

Thanks for reaching out. I'm looking into your account details. Please stand by.

^Shivangi

[Shivangi_Gupta]

Thanks for waiting. I looked into the details and found that a refund has been initiated today for the last transaction. It usually takes 12- 14 days for the refund to process. 
I confirm the subscription is cancelled and I assure you that you will not be charged now.

We appreciate your patience.

Let me know if you have any other questions.

^Shivangi