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Does adobe have customer service or an email or something?

New Here ,
Jul 15, 2023 Jul 15, 2023

Does adobe have customer service or an email or something? I have a problem with my account and would like to contact customer service (if it exists) about it

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Community Expert ,
Jul 15, 2023 Jul 15, 2023
LATEST

if you have a teams or enterprise subscription, contact your admin, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

 

if you have an individual subscription, there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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