Double charge on account

New Here ,
Apr 23, 2021 Apr 23, 2021

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Hi,

I purchsed an order with you on March 23, 2021 however, my credit card got charged twice. May you please provide me an email address that I could contact with for further discussion?

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Community Expert ,
Apr 23, 2021 Apr 23, 2021

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Please go to Adobe Customer Service (make sure to sign into your Adobe account first):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert ,
Apr 23, 2021 Apr 23, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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