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Participant
May 22, 2021
Answered

Double Charged

  • May 22, 2021
  • 2 replies
  • 414 views

ya'll suck for doing this to people. Same ISP, same card, and you can't say "Hey, are you sure you want two accts or did our site trick you too?" Pathetic. 

 

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Correct answer Peru Bob

Please go to Adobe Customer Service (make sure to sign into your Adobe account first):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
(REMOVED BY MODERATOR)

2 replies

Peru Bob
Community Expert
Community Expert
May 22, 2021

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
May 22, 2021

Please go to Adobe Customer Service (make sure to sign into your Adobe account first):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
(REMOVED BY MODERATOR)