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Participating Frequently
April 3, 2022
Answered

Due to the change in my account email, I can't modify the portfolio I originally created.

  • April 3, 2022
  • 1 reply
  • 277 views

계정 이메일이 변경되어 원래 만든 포트폴리오를 수정할 수 없습니다.
나는 그것이 자동으로 연결 될 것이라고 생각했지만, 나는 할 수 없었다.
해결책은 무엇입니까?

This topic has been closed for replies.
Correct answer Nancy OShea

Do you have a qualifying paid subscription to Creative Cloud?  Unlike Behance which is free to everyone, you must be a Creative Cloud subscriber to use Portfolio.

https://account.adobe.com/plans

 

If your username and password changed recently, contact Portfolio support team and ask them to move your Portfolio to the new account.

-- Contact Portfolio Support for technical help - https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

1 reply

Participating Frequently
April 3, 2022

Due to the change in my account email, I can't modify the portfolio I originally created.
I thought it would be automatically linked, but I couldn't.
What's the solution?

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
April 3, 2022

Do you have a qualifying paid subscription to Creative Cloud?  Unlike Behance which is free to everyone, you must be a Creative Cloud subscriber to use Portfolio.

https://account.adobe.com/plans

 

If your username and password changed recently, contact Portfolio support team and ask them to move your Portfolio to the new account.

-- Contact Portfolio Support for technical help - https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

Nancy O'Shea— Product User & Community Expert