Duplicated plans

[Sérgio25747829bfep]

I have 2 subscriptions for the same plan and services, with differente prices. It was duplicated, and I cannot cancel one without penalty. Help?

[Shivangi_Gupta · Accepted solution]

Hi Sergio,

We appreciate you writing in. We checked and found that one the duplicate plans that you own is only 2 days old. You can always cancel a plan within 7 days of subscribing without an early termination fee.

Let us know if you have any questions.