Skip to main content
S
Sérgio25747829bfep
Participant
August 22, 2022
Answered

Duplicated plans

  • August 22, 2022
  • 1 reply
  • 195 views

I have 2 subscriptions for the same plan and services, with differente prices. It was duplicated, and I cannot cancel one without penalty. Help?

This topic has been closed for replies.
Correct answer Shivangi_Gupta

Hi Sergio,

We appreciate you writing in. We checked and found that one the duplicate plans that you own is only 2 days old. You can always cancel a plan within 7 days of subscribing without an early termination fee.

Let us know if you have any questions.

1 reply

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity ManagerCorrect answer
Community Manager
August 22, 2022

Hi Sergio,

We appreciate you writing in. We checked and found that one the duplicate plans that you own is only 2 days old. You can always cancel a plan within 7 days of subscribing without an early termination fee.

Let us know if you have any questions.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices