Edit Billing Address Problem

Forum|Forum|2 years ago
January 30, 2024
2 replies
652 views

What on earth is the problem with the Adobe's Billing System, I've been trying to edit my billing details for the past 3 months. Please tell me what the fukc this is:

[Mod: Moved to the Account, Payment and Plan forum]

None of this can be edited, whenever I click "edit" nothing happens, this is so embarrassing I do not expect this from a multi-billion dollar company, I've been wanting to edit to billing address but they've just been stealing money from the wrong account. Fix this shi.

Web

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Correct answer kglad

Oh okay got it, thank you so much for the help man. Lifesaver 💯

@chuk.ms

did support solve the problem?

M

Manan Joshi

Community Expert

Please follow the instructions given by @Ged_Traynor, if you use the chat link do write AGENT in the chatbox to avoid bots and get connected to a human.

-Manan

C

chuk.msAuthor

Participant

Thank you very much, after removing the pop up blocker it has worker, however.. now there is still a problem. When I click on "Edit" or "Add New" payment method, nothing happens, its not responsive. Could you help?🤔 🤔

C

chuk.msAuthor

Participant

@chuk.ms

did support solve the problem?

Yes, everything is working now. Thank you so much for your help.

Ged_Traynor

Community Expert

@chuk.ms you'll need to contact Adobe support about payment issues
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows popups and cookies or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

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