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Eliminar métodos de pago anteriores

Community Beginner ,
Oct 20, 2021 Oct 20, 2021

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Acabo de actualizar mi método de pago de Adobe, pero me gustaría eliminar los anteriores. ¡¿Qué debo de hacer?!

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Account management , Billing

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correct answers 1 Correct answer

Community Expert , Oct 20, 2021 Oct 20, 2021

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Community Expert ,
Oct 20, 2021 Oct 20, 2021

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New Here ,
Sep 03, 2022 Sep 03, 2022

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how can i delete an old payment method????

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Community Expert ,
Sep 03, 2022 Sep 03, 2022

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You click the link I provided October 20, 2021

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Community Beginner ,
Feb 13, 2023 Feb 13, 2023

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Disculpa pero esto no ayudo en la pregunta original, ¿Como eliminar un método de pago?

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New Here ,
Aug 02, 2023 Aug 02, 2023

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podrías ser claro en tu respuesta y dejar las ambiguedades a un lado?

 

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Community Expert ,
Aug 02, 2023 Aug 02, 2023

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Community Beginner ,
Feb 13, 2023 Feb 13, 2023

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Hola amigo, espero solucionaras tu detalle por desgracia el enlace que ellos comparten no es de ayuda.

Si quieres eliminar métodos de pago, te sugiero entres al siguiente enlace y por medio del icono de chat, un asesor te ayude y él elimine los métodos de pago anteriores.

https://helpx.adobe.com/support.html 

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Community Expert ,
Feb 13, 2023 Feb 13, 2023

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New Here ,
Mar 22, 2023 Mar 22, 2023

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Hola, no me sale ninguna manera de eliminar un método de pago que tenía, como lo hago? Metiendome en tu link no sale ningún icono de chat

 

 

 

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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@Nacho2900648859np 

 

you can replace your payment method, but not delete all payment methods, https://helpx.adobe.com/manage-account/using/update-billing-information.html

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Community Beginner ,
Jun 15, 2023 Jun 15, 2023

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Claro que si aparece! C: si entras al enlace que compartí en la esquina inferior derecha está el icono como de mensaje es para abrir un chat donde te responde un robot, pero le puedes pedir te comunique con un asesor.

 

https://helpx.adobe.com/support.html 

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New Here ,
Apr 10, 2024 Apr 10, 2024

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¿Sabes en que horario atienden en Mexico? Quiero contactar con un ascesor pero el chat solo me dice "Esperamos poder ayudarte durante nuestro horario de servicio" Jeje

CesarJesus36660410ekt6_0-1712798841825.png

 

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Community Expert ,
Apr 10, 2024 Apr 10, 2024

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LATEST

probably 9am - 5pm pst, but i recommend you check periodically or use twitter/x.

 

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

 

 

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New Here ,
Sep 29, 2023 Sep 29, 2023

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La única manera de eliminar un método de pago creo que es que un asesor de Adobe lo haga por ti. Entré al enlae que compartió el amigo más arriba, pedi que me atendiera un asesor por el chat. Me atendió alguien y me eliminó una tarjeta que ya no quería que apareciera como método de pago. Esa es la solución 100%.

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Community Beginner ,
Sep 29, 2023 Sep 29, 2023

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Que bueno que te fue de ayuda

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