ending trial a after an interval

Forum|Forum|5 years ago
January 9, 2021
2 replies
809 views

i want to solve this problem (cancle it without paying)

This topic has been closed for replies.

Correct answer Nancy OShea

so you can't help me to download old version of photoshop?

There are no old versions of Photoshop for you to download. Sorry.

Until you're old enough to support yourself, use FREEWARE Gimp and Inkscape.

Goodbye and good luck!

Nancy OShea

Community Expert

I don't understand. If you have no money and no intention of paying, why did you order, why did you give Adobe a credit card to bill?

There is nothing to cancel until the 8th day of service when your free trial converts to a paid plan.

Nancy O'Shea— Product User & Community Expert

W

Wind5FEFAuthor

Participant

okay Nancy then tell me where can i download old version(2019)

T

Test Screen Name

Legend

You can download old versions only if you are a paying customer - and you can only download 2020 today. But why do you still ask questions if you have no intention of paying?

John T Smith

Community Expert

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

W

Wind5FEFAuthor

Participant

i didn't pay i don't have enough money

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded