Enquire on number of users allowed

[Aravin32530786roiu]

hi fellas, my company have purchased Creative Cloud All Apps 100GB.

may I know how many users can use it? not sure where can i find the info. hope anyone can answer my question

[Moderator moved the thread to the correct forum]

[Abambo]

Normally, there is one user per licence. Schools may also get device locked licences to equip lab rooms.

I suppose that your company has bought Creative Cloud for Teams or for Enterprise. Then you can check the number of licences with the admin console. You need to be an administrator to access that console. https://adminconsole.adobe.com

[Aravin32530786roiu]

thanks for the reply, i have checked, it seems we don't have the access to the admin console. is there any other way to find out?

[kglad]

@Aravin32530786roiu 

you need to contact your company's adobe plan administrator.

[Abambo]

Who is administrator of your account? Only admins have access to the admin console. 

[Aravin32530786roiu]

im not really sure about that, nobody know, previous employees bought it, we have just the username and password to login to creativecloud.adobe.com. any way to find out from that website?

[kglad]

<moved from account,payment &plan>

[iCharles]

Hi @Aravin32530786roiu ,

I have reviewed the account you used to post here and discovered that you have an Individual Creative Cloud All apps and not a Teams plan. Hence, for further assistance, we will be moving this thread to the Account, Payment, and Plan Community.

[Aravin32530786roiu]

thanks pal, but actually im asking on behalf of my company, they have subscribed for Creative Cloud All Apps 100GB. but we are unsure number of people that have access... a total of 40 employee in my company using it without any issues, but we just want to check the access limit...

[kglad]

@Aravin32530786roiu 

contact your business's administrator, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

[kglad]

@Aravin32530786roiu 

well that's interesting (no business account).  do you have a question?

[Jeffrey_A_Wright]

Thanks for your question, Aravin. Individual plans are designed to be used by one person. For more information on how to utilize the applications and services that you purchased, see https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html

If you are looking for a Creative Cloud plan that multiple Users can use, please consider a Creative Cloud for Team or Enterprise plan. You can find more information at https://www.adobe.com/creativecloud/plans.html