Erro de assinatura

Forum|Forum|1 year ago
December 19, 2024
3 replies
153 views

Estou com problemas com a assinatura, nem o aplicativo do cloud e nem no browser está conseguindo checar o status da minha assinatura.

Já olhei firewall, já tentei reinstalar e nada.

Bug

This topic has been closed for replies.

Jeffrey_A_Wright

Community Manager

Kevin, sorry you are unable to use your active membership. Please see https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for additional steps you can take to restore access to Adobe servers. Check the host files if you are blocked from reaching us in the browser and the applications. ^JW

kglad

Community Expert

@Jeffrey_A_Wright

can you recheck your link.

Jeffrey_A_Wright

Community Manager

Thanks, Kglad. Kevin please see https://adobe.ly/3ZZJCVx for more information on editing the host files.JW

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

kglad

Community Expert

https://community.adobe.com/t5/download-install-discussions/unable-to-reach-adobe-servers-while-installing-or-updating-adobe-apps/td-p/14667078?linkId=100000309948823

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