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ERROR NO PUEDO COMPRAR

New Here ,
Jul 01, 2024 Jul 01, 2024

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Al poner los datos de mi tarjeta me sale lo siguiente: una transacción puede fallar por diversas razones. vuelve a verificar y asegúrate de haber introducido tu información de pago correctamente. si este problema persiste, es posible que debas utilizar un método de pago diferente o ponerte en contacto con tu banco.
y no se que hacer.

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Billing

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Community Expert ,
Jul 01, 2024 Jul 01, 2024

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contact adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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New Here ,
Jul 04, 2024 Jul 04, 2024

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Lograste solucionarlo? es que tengo semanas intentando y nada 

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Community Expert ,
Jul 05, 2024 Jul 05, 2024

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@Jorge Luis341314717f57 

 

did you contact adobe support?

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New Here ,
Jul 08, 2024 Jul 08, 2024

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Lo pudiste solucionar? Hace días vengo con el mismo problema 

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Community Expert ,
Jul 09, 2024 Jul 09, 2024

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@eliasl33522164 

 

if you purchased from a mobile store, contact the store.  if you purchased directly from adobe.com, contact adobe (per above)

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